Current Openings
Junk Car Medics is always looking to grow our team. Please find our current job openings below.
Vehicle Pickup Coordinator (Dispatcher) – Junk Car Medics
Company: Junk Car Medics
Location: Remote (USA) • Type: Part-time (Weekday availability; occasional weekends, 20-25 hours)
Compensation: $17.50–$27.50/hr
About Junk Car Medics
Junk Car Medics is a nationwide junk car buyer. We give sellers blazing-fast cash offers for cars and clunkers and schedule quick, reliable pickups through our carrier network.
Role Overview
As a Vehicle Pickup Coordinator, you’ll schedule and track vehicle removals after customers accept offers. You’ll communicate with sellers and towing partners, verify paperwork, and ensure each pickup is completed on time and paid out correctly.
What You’ll Do
- Schedule and confirm pickup windows with customers and tow partners.
- Verify required documents (title, ID, keys) and note special vehicle conditions.
- Update statuses in our CRM and internal sheets; follow up until pickup is complete.
- Coordinate last-minute changes (access issues, no-starts, title questions).
- Communicate ETAs and payment method clearly; resolve basic customer questions.
- Monitor daily queues to hit same-day/next-day removal targets.
- Escalate exceptions (wrong vehicle, price discrepancies, missing docs) to a lead.
What You’ll Need
- 1+ year in dispatch, customer support, scheduling, or coordination.
- Excellent phone/email etiquette; confident, clear communicator.
- Solid organization and multitasking in a fast-moving queue.
- Comfort with Google Workspace (Docs/Sheets), basic mapping tools, and CRM workflows.
- Reliable internet and a quiet, professional remote setup.
Nice to Have
- Auto, towing, salvage, or title paperwork familiarity.
- Experience coordinating third-party vendors or carrier networks.
Why Join Junk Car Medics
- Clear, repeatable playbook; real impact on same/next-day pickups.
- Supportive team, fast replies, and straightforward processes.
- Competitive pay, bonuses for pickup completion and CSAT.
Schedule
- Core hours: 9am–6pm local time (some flexibility).
- Rotating light on-call for evening/weekend overflow (stipend).
Junk Car Medics is an equal opportunity employer. We celebrate diversity and are committed to an inclusive workplace.